System Navigation and Advocacy

Navigation and System Advocacy Resources:

Name: Services: Contact Information: Hours: Accessing Services:
Catholic Family and Child Service, Community Resource Outreach Team
  • Advocacy
  • System Navigation
  • Referrals
Aurora Leon
2139 Van Giesen St.
Richland, WA 99354
509-946-4645
M-F 8am-5pm Services are free to caregivers with children under the age 18. To access services fill out the Outreach Team Referral Form.
Catholic Family and Child Service, Kinship Navigator Assists Kinship Caregivers in navigating the system of services available for children living in their care 2139 Van Giesen St.
Richland, WA 99354
509-946-4645
M-F 8am-5pm Relatives who are caring for children who are not their own, can include Symbolic relatives as well
2-1-1 Assistance in finding resources Call 1-877-211-9274 M-F 8am-5pm Call to find out information on services for specific issues

Legal Advocacy Resources:

Name: Services: Contact Information: Hours: Accessing Services:
NW Justice Project
  • Free legal services for low-income families
  • Referrals
  • Legal resources
  • Self-help materials
401 Second Avenue S.
Suite 407
Seattle, WA 98104
Outside Seattle, under 60: 1-888-201-1014
Clear*Sr 60+: 1-888-387-7111

http://nwjustice.org/

M-F 9:10am-12:25pm
  • Go to CLEAR*Online
  • Call CLEAR, if issue is loss of housing or government benefits and you qualify CLEAR will contact you
  • Based on information given CLEAR will:
    • Give verbal or written advice
    • Send you legal information
    • Try to resolve your problem
    • Refer you to another provider of legal aid

(Legal help is given based on priority areas)

Housing System Navigation:

Name: Services: Contact Information: Hours: Accessing Services:
Coordinated Entry System Referrals to all area housing programs 7102 W. Okanogan Place, Suite 201
Kennewick, WA 99336
(509) 783-5284
M, Tue, Thurs, Fri: 8am-5pm
Closed:12-1pm daily
Closed: Wednesday
Only 12 individuals are interviewed daily, show up early to access services. (For a list of documents to bring see the Coordinated Entry System Required Documentation for Application)

Disability Navigation:

Name: Services: Contact Information: Hours: Accessing Services:
Disability Rights Washington
  • Disability rights information and referrals
  • Problem solving strategies for disability issues
  • Legal services for discrimination and violation of rights
315 Fifth Avenue South, Suite 850
Seattle, WA 98104
800-562-2702
M-F: 9am-12pm,1-4pm Call to speak with an attorney or interns. If someone is not available to speak with you right away you may be able to make a phone appointment for later. Interpreters are available. DRW does not recommend the use of e-mail to access services.
Developmental Disabilities Administration
  • Case management
  • Child development services
  • Medical services
  • Financial assistance
500 N. Morain, suite 2210
Kennewick, WA 99336
509-374-2111
M-F 8am-5pm Call to find out more information about accessing services

Veteran Navigation:

Name: Services: Contact Information: Hours: Accessing Services:
Columbia Basin Veterans Coalition
  • Free veterans benefit information
  • Transitional housing
  • Counseling referrals
1600 N 20th Ave, Suite A
Pasco, WA 99301
(509) 545-6558
M-F 9am-3pm Call or stop by the office to access services.
Veterans Representatives
  • Assist Veterans in accessing Education benefits
  • Assists Veterans in accessing other community services
CBC:
V.E.T.S. Center, HUB Building
2600 N. 20th Ave
Pasco, WA 99301
509-542-4880

WSU:
West 203
2710 Crimson Way
Richland, WA 99354
509-372-7143

CBC:
M-W: 7am – 4:30pm
Th: 9am-4:30pm
Fr: 7am – 12pm

WSU:
M-F 8am-5pm

Services are free and available to any Veteran wanting to access their education benefits. For more information on education benefits, see the Veteran Education Benefits folder.