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Mental Health Concerns and Diagnosis Resource Directory

Crisis Response and Hotlines:



Contact Information:


Accessing Services:

Crisis Response Unit

  • Acute and emergent mental health intervention
  • Referral for services

500 N. Morain Builidng 1, Suite 1250
Kennewick, WA 99336

24 hours a day/ 7 days a week

Call to access services, sliding fee scale for those who qualify, accepts Medicaid

Police Department

  • Response to emergency situations

Non-emergency lines:
Richland: 509-942-7340
Pasco: 509-545-3421
Kennewick: 509-628-0333

24 hours a day/ 7 days a week

Call 911 for emergency situations

Suicide Prevention Hotline

  • Support for those thinking about suicide or someone trying to support someone else who is thinking about suicide


24 hours a day/ 7 days a week


Speak up when You’re down postpartum depression hotline

  • Support and referrals for women experiencing postpartum depression





Veterans Crisis Line

  • Suicide prevention
  • Crisis counseling
  • Connection to services

1-800-273-8255 press 1

7 days a week, 24 hours a day





Contact Information:


Accessing Services:

Catholic Family and Child Service

  • Individual counseling
  • Family counseling
  • Group counseling
  • Child and Adolescent counseling
  • Elder counseling
  • Medication management
  • Case management

2139 Van Giesen Street
Richland, WA 99354

M-F 8am-6pm

Call to set up an appointment, insurance verification will be done and intake paperwork will need to be filled out at initial visit. Accepts Medicaid and private pay. For more information on Counseling services at CFCS see the CFCS Counseling brochure

Tri Cities Community Health Counseling

  • Treatment for kids, teens and adults
  • Case management and treatment for chronically mentally ill adults

515 West Court St
Pasco, WA 99301

3180 W. Clearwater, Suite A
Kennewick, WA 99336

829 Goethals Drive
Richland, WA 99352




Accepts most insurance plans, including Community Health Plan of Washington, Washington State Medical Coupons, Medicaid, and Medicare. Call to make an appointment

Lourdes Counseling Center

  • Full continuum of counseling care
  • Counseling for children
  • Medication services

1175 Carondelet Drive
Richland, WA 99352

M-Thurs  8:00 am- 6:30 pm & F 8:00 am-5:00 pm

Accepts most private insurances, Medicaid insurance accepted. Lourdes will customize a payment plan based on your individual needs.

Call 24 hours a day for concerns or to make an appointment

Lutheran Community Services

  • Targeted mental health programs for youth under the age of 18

3321 W. Kennewick Ave, Suite 150
Kennewick WA 99336

M-Thurs 8:30am-5pm, Friday 8:30am-4:30pm

For more information on 3-rivers wraparound, see the 3 river wraparound brochure, also available in Spanish. To access 3-rivers wraparound fill out the Referral Form. For more information on the SWIFT program, see the SWIFT document.

The Emmaus Center

  • Counseling for adults and youth

Central Church and Administrative Offices
1124 Stevens Drive
Richland, Washington 99354

Call to make an appointment

Clients are responsible for the cost of services. Many insurance plans provide reimbursement. A fee assistance program is available for those who do not have insurance coverage and lack the financial resources

Grace Clinic

  • Mental health and spiritual counseling

800 W Canal Drive 
Kennewick, WA 99336

Life Coaching and Counseling Screening: Tuesday and Friday 8AM-12PM. Clinic hours Tuesday, Thursday, Friday 8 AM-4PM, and Saturday 8AM-1PM

To access services, individual must be uninsured and not eligible for government sponsored insurance. Income must be below 200% FPL. For first appointment bring: Proof of Income for the entire household for the past 30 days
Current photo identification
List of current medications
Copy of all past medical records is desired. (if you have seen a physician in the last three years

Veterans Counseling:



Contact Information:


Accessing Services:

Give an hour

Free mental health counseling for Veterans and families who were affected by the current conflict

http://www.giveanhour.org/ to find local providers

Depends on provider

Visit website to find a provider in your area. Contact them to verify eligibility and to schedule an intake appointment.

Jonathan M. Wainwright Memorial VA Medical Center

  • 36-bed mental health residential rehabilitation treatment program
  • Outpatient Mental Health Services

77 Wainwright Drive
Walla Walla, WA 99362

Depends on program, call to make an appointment

Must qualify for VA medical benefits. For more information, see the VA Medical Benefits.
Call to set up an appointment.

VA Clinic

Counseling for victims of Military Sexual Trauma, and combat related issues

825 Jadwin Ave
Richland, WA 99352

M-F 8am-4:30pm

Must qualify for VA medical benefits. For more information, see the VA Medical Benefits

Veterans Resource Center

Counseling for victims of Military Sexual Trauma, and combat related issues

1600 North 20th Avenue, Ste. A
Pasco, WA 99301

M-F 8am-5pm

Must qualify for VA medical benefits. For more information, see the VA Medical Benefits. Will assist with getting benefits.

Veterans Counseling

Counseling related to management of mood/anger/stress; insomnia treatment; support for spouses of veterans; and other services to promote health and success in college.

Washington State University- Tri Cities Campus- West 269K
2710 Crimson Way
Richland, WA 99354

Tuesday and Friday: 8am-4:30pm

Services are free to Veteran students at WSU Tri Cities and their family

Emergency Care

Emergency mental health care

Any local hospital if during non-open hours of VA Clinic

24 hours a day, 7 days a week

Have a VA medical benefits card

Support Groups:



Contact Information:


Accessing Services:

NAMI support groups

Group support for those affected by a mental illness

1921 S. Olympia Street
Kennewick, WA 99336
Call Charlie: 509-582-9729 or Ginger: 509-531-7217

First and Third Friday of each month at 2pm

Call for more information, or show up for meetings just knock on the side door.

Our Little Lambs

Grief support for those who lost a child due to miscarriage, still birth, or infant death.

888 Swift Blvd.
River Pavilion- 5th Floor
Richland, WA 99354

First Monday of the Month, 6:30-8pm

Open support group, no fee or pre-registration required