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Communication Quick Guide

The Communication Quick Guide is for families who may be struggling to understand each other. Some individuals have never had good communication, so aggressive and violent messages – yelling, belittling, etc. – are simply daily life. Some people struggle to understand their own responsibility to communicate, and always blame the other person. Indicator(s): disengagement, fighting, defensiveness, or lack of understanding another’s perspective.

The goal of the Communication Quick Guide is to provide learning resources on communication as well as provide community resources that can help individuals and families who are struggling with communication for a variety of reasons.


  • A common struggle that parents experience is difficulty communicating with their children and since communication play an important role in the safety and welfare of children it is especially important for parents to develop positive communication with their children. For information on communication skills with their children ages young up until teenagers see the Communication with kids and Teens learning resources.
  • Issues with communication between spouses can lead to a lot of conflict in a marriage/partnership. If either partner is feeling like they are not being heard or are being blamed for issues, it can lead to a lot of unnecessary conflict. All couples will have conflict in their relationships, knowing how to handle that conflict can mean the differences between relationships that last and ones that do not. For more information see the Communication with Spouse learning resources.

An often overlooked part of communication is listening. Listening is more than just being quite while the other person is speaking, it has more to do with really understanding what that individual is saying (For more information see the Effective Listening Skills document.
Communication during difficult situations can be much more challenging than during average conversations. When anger and other emotions start to rise, the ability to think rationally can decline. It is during these moments that effective communication is most important. (For more information see the Communication Tools for Difficult Situations).

For Community Resources on aiding in the communication process, see the Communication Resource Tool